For Homeowners

Your Roof Is Backed by a Workmanship Warranty.

Service Guard provides insurance-backed workmanship warranties for roofing projects. If your contractor installed your roof incorrectly, you're legally protected regardless of whether your contractor is still in business or honors their word.

File a Claim What's Covered
Peak of a residential roof against blue sky

The Problem

What Most Homeowners Don't Know

You just paid thousands for a new roof and were told it's "under warranty." But what does that actually mean for you?

01

Color Fade Isn't Covered

Over time, UV exposure and natural aging cause shingles to fade and shift in color. Almost all warranties do not account for this, leaving homeowners without recourse when mismatched shingles become visible after a repair.

02

No Legal Obligation to Pay

If your roofer goes out of business, moves, or simply refuses to honor a warranty, you have little recourse. There's no insurance behind the promise.

03

You're Left Holding the Bill

A roof leak caused by poor workmanship can cost thousands to repair. Without an insurance-backed warranty, that cost could come directly out of your pocket.


Standard Warranty vs. Insurance-Backed

Understanding the difference could save you thousands of dollars and years of headaches.

What You Probably Have
Standard Roofer Warranty
  • ?
    Covers labor and materials (only if in business or decide to honor their word)
  • No legal requirement to pay claims
  • Void if the contractor closes, relocates, or sells their business
  • Claims paid by the roofing company — if they choose to
  • Likely not transferrable to new owners
What Our Warranty Provides
Service Guard Workmanship Warranty
  • Covers both labor and materials
  • Legally required to pay valid claims
  • Backed by a regulated insurance carrier
  • Claims paid by the insurance company
  • Fully transferable when you sell your home

Getting Protected

When you hire a roofer who partners with Service Guard, they include a Service Guard warranty on every project. There is no additional cost to you. This warranty is issued by a rated insurance carrier, creating a legally binding commitment.

The cost is typically included in your roofing proposal — you don't buy anything separately.

Ask your roofer if they offer Service Guard warranties
Protection for your home

If Something Goes Wrong, You're Covered

Roof leaks from installation errors can appear months or years later. With a standard warranty, you'd have to track down the roofer and hope they'll fix it.

With a Service Guard warranty, the carrier is legally obligated to pay valid claims — even if the original roofing company is no longer in business.

Protection that doesn't depend on one company staying open
Professional roofer at work

It Transfers When You Sell

Planning to sell your home? If your Service Guard warranty is still active at the time of sale, it transfers to the new owner automatically — no extra paperwork, no additional cost. That means your roof investment adds real, documented value that buyers can see.

An insurance-backed, transferable warranty is a tangible selling point that sets your listing apart from other homes on the market.

Transfers automatically to the new owner — if the policy is still active
Residential home with new roof

Coverage Details

What Is Covered?

Service Guard warranties protect against workmanship-related issues after your roof is installed. This is not homeowners insurance and does not replace it.

Covered

  • ✓Installation errors
  • ✓Improper flashing and sealing
  • ✓Negligence from roofer

Not Covered

  • ✕Weather damage
  • ✕Normal aging and wear and tear
  • ✕Non-roof-related property damage
Final coverage terms, exclusions, and claim eligibility are governed by the issued warranty documents.

* Weather events are likely included in your homeowners insurance policy.


How Claims Work

From Filing to Resolution

If you have a workmanship-related issue with your roof, here's exactly what happens step by step.

1
Immediately
File a Claim
Submit online with your project details and roof issue description.
2
24–48 hours
Initial Review
Service Guard reviews your policy number, installation date, contractor info, and photos to determine eligibility.
3
24–48 hours
Inspection
If needed, Service Guard coordinates an inspection.
4
Immediately after inspection
Coverage Decision
You receive a decision or requesting more information.
5
24–48 hours
Repair Coordination
If approved, Service Guard works with the right parties to coordinate repairs.
File a Claim

Product Scope

Built Around Workmanship Risk

Service Guard is designed to address workmanship-related roof issues after installation. It is not a substitute for homeowners insurance and is not intended to cover storm, hail, wind, or other weather-related damage. This distinction helps homeowners understand what to expect and helps contractors offer a clear, responsible warranty product.


Common Questions

Homeowner Questions

A manufacturer warranty covers defects in the shingles or roofing materials themselves. A workmanship warranty covers errors in how the roof was installed — things like improper flashing, bad sealing, or incorrect ventilation. Most roof failures are caused by installation issues, not material defects.

In most cases, the contractor includes the warranty cost in your roofing proposal. You benefit from the added protection without purchasing a separate policy. Ask your contractor whether a Service Guard warranty is included in their quote.

With a standard warranty, you'd likely be out of luck. With a Service Guard warranty, your coverage remains valid because it's backed by an insurance carrier, not just the roofing company. The carrier is legally obligated to honor the warranty regardless.

Yes — if the warranty is still active when you sell. Service Guard warranties transfer to the new homeowner within the remaining coverage period, at no additional cost. This adds real, documented value to your property and can be a strong selling point when listing your home.

Ask your roofing contractor if they partner with Service Guard. If they don't, you can let them know about Service Guard — we make it easy for contractors to get started.

Have a Roof Issue? File a Claim.

If your roof has a workmanship-related problem, you can file a claim online. Service Guard will review your information and walk you through the next steps.

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